{"xsrfToken":"0ce032bf909bef18deb7355a6bfd490a305414b8_lout","branding":{"id":"1","key":"as","name":"Agora Support","portalBaseUrl":"/servicedesk/customer/portal/1","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/1/1","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#3d6fb8","headerLinkHoverBGColor":"#3d6fb8","headerBadgeColor":"#3d6fb8"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/bd26bb3c-9a63-42e1-9bf7-4fbb5954ce0f/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJiYjIxMDIzOS0xMDAwLTRhOTctOWYzMi03ZTE2ODJmOGE0OTgiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmJkMjZiYjNjLTlhNjMtNDJlMS05YmY3LTRmYmI1OTU0Y2UwZiI6WyJyZWFkIl19LCJleHAiOjE3MzIxODExODUsIm5iZiI6MTczMjE4MDU4NX0.vciK6B2OVwkWabfH2795EZvnOstdBlQkjYKG4seYSCg&client=bb210239-1000-4a97-9f32-7e1682f8a498&mode=fit","logoId":"bd26bb3c-9a63-42e1-9bf7-4fbb5954ce0f","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Agora Help Center","sharedPortalName":"Agora Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to the Agora Help Center","sharedPortalName":"Agora Help Center","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#233044","helpCenterTitleColor":"#ffffff","useDefaultBanner":false,"isBannerAvailable":false},"portal":{"id":"1","key":"as","projectId":10001,"serviceDeskId":1,"name":"Agora Support","description":"<p>Welcome! You can raise a request for Agora using the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/1","onlyPortal":true,"reqTypes":[{"id":"2","name":"Licensing and billing questions","descriptionHtml":"","callToAction":"Licensing and billing questions","introHtml":"<p>Choose this if you have questions about licensing or billing.</p>","icon":10536,"iconUrl":"https://nuvosoftware.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10536","groups":[1],"key":""},{"id":"4","name":"Other questions","descriptionHtml":"","callToAction":"Other questions","introHtml":"<p>Don't see what you're looking for? Select this option and we'll help you out.</p>","icon":10549,"iconUrl":"https://nuvosoftware.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10549","groups":[1],"key":""},{"id":"6","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"<p>Tell us the problems you're experiencing.</p>","icon":10545,"iconUrl":"https://nuvosoftware.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10545","groups":[1],"key":""},{"id":"7","name":"Suggest a new feature","descriptionHtml":"","callToAction":"Suggest a new feature","introHtml":"<p>Let us know your idea for a new feature.</p>","icon":10535,"iconUrl":"https://nuvosoftware.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10535","groups":[1],"key":""},{"id":"1","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"<p>Need help installing, configuring, or troubleshooting? Select this to request assistance.</p>","icon":10520,"iconUrl":"https://nuvosoftware.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10520","groups":[1],"key":""},{"id":"5","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10527,"iconUrl":"https://nuvosoftware.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""}],"reqGroups":[{"id":1,"name":"General"}],"orderMapping":{"1":[1,2,6,7,4]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"0391336c-494b-3672-911b-cd21167b56cf","appLinkName":"System Confluence","appLinkUrl":"https://nuvosoftware.atlassian.net/wiki","spaceKey":"AS","spaceName":"Agora Support","spaceUrl":"https://nuvosoftware.atlassian.net/wiki/spaces/AS","isServer":false},"labels":[],"projectKey":"AS","serviceDeskId":1,"kbLinkDomainURLs":["https://nuvosoftware.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":1,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"AS","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJiYjIxMDIzOS0xMDAwLTRhOTctOWYzMi03ZTE2ODJmOGE0OTgiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDAxIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MzIxODE3ODUsIm5iZiI6MTczMjE4MDU4NX0.Vp2tFS7d7zcaHnaByWRSK7RVX3x77K5RVoUCmUqn6SA","targetCollection":"upload-project-10001","endpointUrl":"https://api.media.atlassian.com","clientId":"bb210239-1000-4a97-9f32-7e1682f8a498","tokenDurationInMins":20}},"sharedPortal":{"name":"Agora Help Center","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://nuvosoftware.atlassian.net/wiki","kbLinkDomainURLs":["https://nuvosoftware.atlassian.net"]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}